Returns & Refund Policy
Please do your due diligence before making a purchase. All the information needed to make an informed decision can be found in our FAQ section and knowledge base.
Super Deodorant is a natural product made without stabilizers found in mainstream products. Our natural deodorant will not win a beauty contest; however, it will outperform any deodorant in the market today.
Super Deodorant Inc., will not be held liable for damages, delivery delays, or parcels lost in transit. We will not be held responsible if you choose untracked shipping and if your package is lost/stolen in transit. No refunds will be entertained for packages shipped without tracking.
If your tracked shipment is damaged in transit, please get in touch with us immediately. Retain the parcel the way it arrived until we advise you to discard it. We will need pictures for insurance purposes. During such circumstances, Super Deodorant will work with you and the carrier's insurance to offer you a replacement. Super Deodorant Inc., will credit the amount directly to the card used for payment in 5 to 7 business days if we cancel the order.
Super Deodorant does not control the processing timelines or charge-back observed by your financial institution. You are responsible for contacting your financial institution for information on delays and charge-back guidelines.
- Super Deodorant will not issue a refund if you make a refund claim 30 days after the date of the original dispatch/shipping.
- No refund will be issued for purchases made with a coupon code. No refund will be issued for orders that availed of our free shipping or discounted bundles.
- No refunds will be issued for orders purchased as a bundle (Meaning only "the one pack" purchased without a coupon and without free shipping is eligible for a refund).
- Super Deodorant will not refund if the product is subject to abnormal use or negligence. Super Deodorant will not refund the shipping fee for your chosen shipping method.
You are responsible for collecting your tracked shipment on time. Tracked shipments returned to us will be cancelled or shipped back to you at your expense. When we cancel such orders, only the product cost will be refunded to you, and the fee paid toward tracked shipping will not be refunded.
Please do not return the product without consulting us. If you have any questions, write to us using the form below.