Returns & Refund Policy
Refund policy
Due to the nature of the product, all sales are final. Super Deodorant is a unique formula, unlike anything you have used before. There may be a slight learning curve for some. On your first purchase, buy one tin, keep the risk small and see how you feel about it. If you love it, come back and buy the bundles.
If your shipment is damaged during transit, please contact us immediately and retain the parcel in the same condition as it was delivered until advised otherwise. We will require pictures for insurance purposes. Super Deodorant will work closely with you and the carrier's insurance to offer a replacement in such situations. If we cancel the order, Super Deodorant Inc. will credit the amount directly to the payment method used for the purchase in 5 to 7 business days.
Super Deodorant does not control the processing timelines or charge-back your financial institution observes. You must contact your financial institution for information on delays and charge-back guidelines.
Please ensure that you collect your tracked shipment on time. If your tracked shipment is returned to us, it will either be cancelled or shipped back to you at your expense. In case of cancellation, you will only be refunded the product cost minus an administrative fee of $4 CAD. Please note that the fee paid towards shipping will not be refunded.
If you have any questions, please use the form below to contact us.